1. If any individual client cancels their reservation 30 – 7 days before the arranged arrival day, the Operator is entitled to require a cancellation fee in the amount of 30% of the arranged price of booked services.
2. If any individual client cancels their reservation 6 – 3 days before the arranged arrival day, the Operator is entitled to require a cancellation fee in the amount of 60% of the arranged price of booked services.
3. If any individual client cancels their reservation 2 or fewer days before the arranged arrival day, the Operator is entitled to require a cancellation fee in the amount of 100% of the arranged price of booked services.
4. If any group reservation is cancelled:
a. 30 – 14 days before the arranged arrival day, the Operator is entitled to require a cancellation fee in the amount of 30% of the arranged price of booked services;
b. 13 – 4 days before the arranged arrival day, the Operator is entitled to require a cancellation fee in the amount of 50% of the arranged price of booked services;
c. 3 or fewer days before the arranged arrival day, the Operator is entitled to require a cancellation fee in the amount of 100% of the arranged price of booked services.
5. If the number of clients checking in is reduced considerably when compared to the original booked number, the Operator reserves the right to rethink the amount of the offered discount.
6. The Operator is entitled to withdraw from any accommodation agreement:
a. in the case of a force majeure event or other circumstances that the Operator is not responsible for and due to which the contractual obligations cannot be fulfilled;
b. if the respective client provided misleading or false information regarding facts important to conclude a contract when booking their hotel room;
c. if the Operator reasonably believes that using the services of the Operator might endanger the Hotel operation, third parties or the respect and the good name of the Operator and the Hotel.
7. If the Operator withdraws from any accommodation agreement, the respective client is not entitled to be compensated in any way.